Account Manager - Business Development (Mombasa)

ROLE PURPOSE

The role focuses on revenue generation, client retention, tailored insurance solutions, and excellent client experience. The ideal candidate is a commercially driven insurance professional with strong corporate sales, networking, negotiation, and account management skills, and a proven ability to achieve business targets.

DUTIES AND RESPONSIBILITIES

• Business Development & Acquisition: Identify new markets and corporate prospects, develop sales pipelines, convert business opportunities, and achieve agreed revenue and premium targets.
• Portfolio Growth: Promote tailored general insurance solutions, identify cross-selling and up-selling opportunities, and grow the corporate client portfolio.
• Client Relationship Management: Build and maintain strong client relationships, manage accounts, drive renewals and retention, and ensure excellent service delivery.
• Sales & Account Management: Manage sales pipelines, prepare proposals and quotations, negotiate deals, maintain accurate client records, and monitor sales performance.
• Premium Collection & Compliance: Follow up on premium payments, support timely collections, prepare business reports, and ensure compliance with company policies and applicable insurance regulations.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.
• Professional insurance qualification (IIK or CII) is an added advantage.
• 8 years of proven experience in corporate insurance sales, business development, or account management.
• Demonstrated track record in new business acquisition, portfolio growth, and achieving sales targets.
• Experience managing corporate clients, renewals, premium collection, and sales reporting.
• Strong understanding of general insurance products and client risk needs.

KEY COMPETENCIES

• Commercial acumen and results orientation
• General insurance knowledge and solution-based selling.
• Client relationship management, retention, and networking.
• Negotiation, communication, and influencing skills.
• Sales pipeline, account, and performance management.
• Accountability, initiative, and stakeholder collaboration.